Nancy's Bio
Nancy’s leadership strengths extend beyond property management, and include an uncompromising commitment to her guests and employees. Employees benefit from extensive guest service and on-the-job training programs as well as the strong support she gives to employee-initiated education enhancement through paid time off and funding and the awarding of four annual scholarships.
With all her business success, it is no wonder that Nancy and Capilano Suspension Bridge have received recognition from peers in the business community.
Nancy has won numerous awards including British Columbia Woman Entrepreneur Award in 1992, Ernst and Youngs’ 1996 Entrepreneur of the Year Award for Hospitality/Tourism in Pacific Canada and Business in Vancouver’s Influential Women in Business Award in 2000. The Capilano Suspension Bridge was awarded “B.C.’s Best Outdoor Site” by Attractions Canada in 1999 and 2000, and the inaugural Business of the Year, single unit, at the 2003 Tourism Industry Association’s National Tourism Excellence Awards. In 2004, the Tourism Industry Association of Canada named Capilano Suspension Bridge national Innovator of the Year for the eco-attraction, Treetops Adventure. In 2005, Tourism British Columbia awarded Capilano Suspension Bridge with the Outside of the Box award for Treetops Adventure.
Over the years, Nancy has served on numerous boards. In 1992, she co-founded the Council of Tourism Associations (COTA), which is the “voice of the tourism industry” in British Columbia, and served as a member of the association’s executive team for five years. Between 1993 and 1999 she was a board director of the Vancouver Board of Trade and a past chair of the Board’s Economic Development Committee. In 1999, she was board chair of Tourism Vancouver and for several years served as chair of Vancouver Coast and Mountain tourism region.
In addition to Capilano Suspension Bridge, Nancy has also developed and manages luxury accommodation properties in the majestic Canadian Rocky Mountains. Moraine Lake Lodge in Alberta’s Banff National Park was purchased and developed in 1990. This exclusive mountain lodge nestled in the heart of the Valley of Ten Peaks has become one the most visited summer destinations in the Rocky Mountains with approximately 5,000 day guests each day. Other properties under Nancy’s management include Cathedral Mountain Lodge in Yoho National Park, British Columbia and a lodge in Tofino, on British Columbia’s Vancouver Island, which is in the development stage.
While committed to the success of her business ventures and supporting the wider tourism community, Nancy makes time to enjoy a round of golf and is currently enjoying her role as a grandmother.
